Gaya APA
Bank, John. (1992).
The Essence of Total Quality Mangement .
New Jersey:
Prentice Hall.
Gaya Chicago
Bank, John.
The Essence of Total Quality Mangement.
New Jersey:
Prentice Hall,
1992.
Non-fiction.
Gaya MLA
Bank, John.
The Essence of Total Quality Mangement.
New Jersey:
Prentice Hall,
1992.
Non-fiction.
Gaya Turabian
Bank, John.
The Essence of Total Quality Mangement.
New Jersey:
Prentice Hall,
1992.
Non-fiction.